常問問題
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What type of payment do you accept?
That is a great question. In order to keep everyone safe and to limit the amount of transfer and exchange of currency, we currently accept contactless payments from all Major Credit Cards, and debit.
What about covid and protection?
Great question, we are tested regularly and are masked during the entire event. After each event all equipment used are properly sanitized.
Do you require a retainer fee?
Yes, we require a non-refundable retainer fee to secure your booking. This retainer guarantees our availability for your event date and will be applied toward your total payment.
Is the retainer refundable if I cancel?
No, the retainer is non-refundable, even if the event is canceled or postponed. This ensures we reserve your date and turn down other potential bookings.
How do I agree to your terms?
By booking and utilizing our services, you automatically agree to our terms and conditions, including the non-refundable retainer fee. No signature is needed—just booking confirms your acceptance.
What if I need to reschedule?
We may apply your retainer to a rescheduled date, depending on our availability and as long as notice is provided at least 7 days in advance.